Snow removal questions, answered
Short, direct answers about windows, prices, booking and photo proof.

Illustration, not a photo of a completed job.
When will my driveway be done?
You choose. Priority is finished between 5 and 7 AM, Morning between 7 and 10 AM, and After the storm within 4 hours after the snow stops. Pre-booked customers are served first. For overnight or extended storms, your completion window applies to the following morning. Pre-booked means you reserved before the season or at least 24 hours before a storm. Priority has limited availability, so if it is full we offer the waitlist.
How much does snow removal cost?
For pre-booked customers with a standard driveway and a storm up to 6 inches: Morning window $150, After the storm $140, Priority 5–7 AM $170, tax included. Larger driveways, bigger storms and requests that are not pre-booked cost more. You get the exact price from your photos. Prices include New York sales tax. Your price depends on the driveway, the storm and the window you choose, and you get a clear written quote before anything starts.
What does a visit include?
Our visit covers the driveway, front walkway, front steps and the end-of-driveway pile. It does not include the public sidewalk or shared condo or HOA entries. Salting is an optional add-on, priced from your photos.
How does booking work?
Send the quote form, or text or email your address and photos to (914) 531-8745 or rivertownsnowremoval@gmail.com. We reply with a clear price. Pre-booked means you reserved before the season or at least 24 hours before a storm. For pre-booked customers, service starts automatically at 2 inches of snow. You do not need to call.
What if you are late?
If you pre-booked and we finish more than 60 minutes after the end of your chosen window, your next visit is 25% off. It applies to pre-booked customers. We count the 60 minutes from the end of the window you chose.
Do I get proof the work is done?
Yes. After every visit we send you a photo of the finished work, by phone or email as agreed.
Do you offer salting?
Yes. Salting is an optional add-on, priced from your photos.
Do you clear roofs?
We offer ground-level roof raking only, from the ground along the first-floor eaves. We do not clear snow while standing on a roof.
Which villages do you serve?
We serve Briarcliff Manor, Scarborough, Irvington, Tarrytown, Sleepy Hollow, Ossining, Croton-on-Hudson, Dobbs Ferry, Hastings-on-Hudson, Ardsley, Pleasantville and Chappaqua. Not sure if your street is covered? Call (914) 531-8745 or email rivertownsnowremoval@gmail.com.
What is the waitlist?
When a route or a window is full, we add new requests to a waitlist and write to you when space opens. We do not promise a slot we cannot keep.
What counts as pre-booked?
Pre-booked means you reserved before the season or at least 24 hours before a storm. Pre-booked customers are served first.
When does service start?
For pre-booked customers, service starts automatically at 2 inches of snow. You do not need to call.
What happens in an overnight or extended storm?
Your completion window applies to the following morning.
How does the 60-minute guarantee work?
If you pre-booked and we finish more than 60 minutes after the end of your chosen window, your next visit is 25% off. We count the 60 minutes from the end of the window you chose. It applies to pre-booked customers.
Do the prices include tax?
Yes. Prices include New York sales tax. Your invoice shows the amount before tax, the tax and the total.
What photos should I send for a quote?
Send the whole driveway and the front of the house from the street, the full length of the driveway, a side view if it slopes, the garage doors, and the walkway and steps to the front door. Daylight photos without snow work best.
Can I text or email my photos instead of using the form?
Yes. Text your address and photos to (914) 531-8745 or email them to rivertownsnowremoval@gmail.com. We reply with a clear price.
What if Priority is full?
We offer the waitlist and write to you when space opens. We do not promise a slot we cannot keep.
What if my town is not listed?
We do not serve that village yet. Not sure if your street is covered? Call (914) 531-8745 or email rivertownsnowremoval@gmail.com.
Still have a question?
Call (914) 531-8745 or send the quote form. You can also text or email us. We reply.