Guide

Snow removal windows explained

You choose when your driveway is done. Here is what each window means and when the guarantee starts counting.

Illustration, not a photo of a completed job.

The three windows

  • Priority, 5 to 7 AM. Finished between 5 and 7 AM. Limited availability, first come, first served.
  • Morning, 7 to 10 AM. Our standard window. Finished between 7 and 10 AM.
  • After the storm. Finished within 4 hours after the snow stops.

When the 60-minute guarantee starts

We count the 60 minutes from the end of the window you chose. If you pre-booked and we finish after that, your next visit is 25% off.

  • Priority: the window ends at 7:00 AM, so the guarantee applies if we finish after 8:00 AM.
  • Morning: the window ends at 10:00 AM, so the guarantee applies if we finish after 11:00 AM.
  • After the storm: the window ends 4 hours after the snow stops, so the guarantee applies if we finish more than 5 hours after the snow stops.

Overnight and extended storms

For overnight or extended storms, your completion window applies to the following morning. Pre-booked means you reserved before the season or at least 24 hours before a storm.

Try it

Use the window clock in our driveway snow calculator to see your times.

Prices

Listed prices are for pre-booked customers with a standard driveway and a storm up to 6 inches: Priority $170, Morning $150, After the storm $140, tax included. Larger driveways, bigger storms and requests that are not pre-booked cost more.

Updated October 29, 2026. Rules and prices can change.

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